Terms of Service

Effective: 12 May 2026  ·  Last updated: 2 June 2026  ·  Privacy Policy  ·  Cookie Policy

Contents

  1. About the Service
  2. Eligibility
  3. Account Registration
  4. Subscription Plans & Billing
  5. Free Planning Tools
  6. Acceptable Use
  7. Planning Data & Intellectual Property
  8. Contact Information Found via the Service
  9. API Access
  10. Third-Party Services
  11. Disclaimers
  12. Limitation of Liability
  13. Indemnification
  14. Suspension & Termination
  15. Force Majeure
  16. Governing Law
  17. Changes to These Terms
  18. Contact

These Terms of Service ("Terms") are a legally binding agreement between you ("User", "you") and Leadlinka Ltd, a company registered in England and Wales ("LeadLinka", "we", "us", "our"). By creating an account or using leadlinka.co.uk (the "Service"), you agree to these Terms. If you do not agree, you must not use the Service.

1. About the Service

LeadLinka is a UK planning intelligence platform that aggregates, surfaces, and tracks publicly available planning application data from UK local planning authorities. The Service helps:

  • Business users (builders, contractors, developers, tradespeople) discover and monitor construction and development opportunities.
  • Individual users track their own planning applications, receive status updates, and access plain-English explanations of planning decisions.
  • Developers access planning data via our API for integration into their own tools.

Planning application data is sourced from local authority planning portals and the GLA Planning Data API, published under the Open Government Licence v3.0.

Data accuracy: Planning data is provided as received from public sources. LeadLinka does not guarantee its accuracy, completeness, or timeliness. Always verify important information with the relevant local planning authority before making decisions.

2. Eligibility

You must be at least 18 years old to create an account or use the Service. By registering, you confirm you meet this requirement. Both business users and individual consumers may use the Service.

3. Account Registration

  • You must provide a valid email address and keep your account details accurate.
  • You are responsible for maintaining the security of your credentials and for all activity under your account.
  • Notify us immediately at support@leadlinka.co.uk if you suspect unauthorised access.
  • One account per person. Account sharing or transfer is not permitted unless your plan explicitly includes team seats.

4. Subscription Plans & Billing

PlanPriceKey features
Free £0 Search and browse planning applications. Save up to 300 leads. No contact data or CSV export.
Starter £9.99/month + VAT Everything in Free, plus save up to 1,000 leads, contact lookup on every card, map view and all filters.
Professional £99.99/month + VAT Everything in Starter, plus unlimited saves, Salesforce-ready CSV export, team access.
Enterprise Custom Full API access, bulk data licence, dedicated account manager. Contact us for terms.

Subscriptions are billed monthly in advance via Stripe. All prices are exclusive of VAT. By subscribing you authorise us to charge your payment method on file on each billing date.

Cancellation: Cancel at any time from your account settings. Access continues until the end of the current billing period. No partial refunds for unused days, unless required by law.

Refunds: We offer a full refund if requested within 7 days of your first payment on a paid plan, provided you have not exported data or used API credits. Contact billing@leadlinka.co.uk.

Price changes: We will give at least 30 days' written notice of any price increase. Continued use after the notice period constitutes acceptance of the new price.

5. Free Planning Tools (Track Application)

LeadLinka offers free tools including the Track Application feature, which allows anyone — without an account — to search for a planning application by address, postcode, or reference number and sign up for status-change email alerts. These features are provided as a public service.

Free tools are subject to fair use. We reserve the right to rate-limit or require account registration if usage is excessive or abusive.

Planning alert emails sent through the free tracking tool are service communications. By signing up for an alert you agree to receive that specific notification. We will not add you to a marketing list on the basis of a free tool sign-up without your separate explicit consent.

6. Acceptable Use

You may use the Service only for lawful purposes. You must not:

  • Scrape, crawl, or harvest data using automated tools without our prior written consent
  • Resell or commercially redistribute planning data obtained through the Service
  • Reverse-engineer, decompile, or extract source code from the platform
  • Use the Service to spam or contact individuals in a manner that violates UK law (PECR, DPA 2018)
  • Circumvent or abuse API rate limits
  • Upload malicious code or attempt to interfere with the Service's operation
  • Impersonate LeadLinka or any other person or entity

Violation of this section may result in immediate account suspension without refund.

7. Planning Data & Intellectual Property

Underlying planning application records are public data published under the Open Government Licence v3.0. LeadLinka's proprietary elements — including the lead-scoring system, feed personalisation algorithm, visual design, and software — are the exclusive intellectual property of Leadlinka Ltd, protected by UK and international copyright law.

You retain ownership of any data you upload to your profile. By providing profile data, you grant LeadLinka a limited licence to use it solely to personalise your experience on the platform.

8. Contact Information Found via the Service

The Service may help users locate publicly available contact information for planning agents and applicants (for example, by linking to council planning portal pages). You are solely responsible for ensuring any outreach to such contacts complies with applicable law, including PECR and the Data Protection Act 2018. LeadLinka is not liable for any use you make of contact information obtained through the Service.

9. API Access

API access is available on Enterprise plans under a separate API Licence Agreement. API usage is subject to rate limits and fair-use policies. Unauthorised use, or usage exceeding plan limits, may result in suspension and additional charges.

10. Third-Party Services

The Service integrates with Stripe, Supabase, Resend, Google Analytics, Microsoft Clarity, and other third-party services. Your use of those features is subject to their respective terms. LeadLinka is not responsible for third-party service availability or conduct.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that:

  • The Service will be uninterrupted, error-free, or free from security vulnerabilities
  • Planning data will be accurate, complete, or current
  • The Service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • LeadLinka's total aggregate liability for any claim arising from the Service shall not exceed the total fees you have paid to LeadLinka in the 12 months preceding the claim.
  • LeadLinka is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or loss of data.
  • LeadLinka is not liable for losses arising from reliance on planning data that is inaccurate, incomplete, or out of date.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under the Consumer Rights Act 2015 or applicable UK law.

13. Indemnification

You agree to indemnify and hold harmless Leadlinka Ltd, its directors, employees, and agents from any claims, losses, or costs (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any third-party rights; or (c) any outreach or marketing you conduct using information obtained via the Service.

14. Suspension & Termination

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law. Termination for breach does not entitle you to a refund on paid plans. You may delete your account at any time from your account settings. On deletion, your data is handled as described in our Privacy Policy.

15. Force Majeure

LeadLinka is not liable for delays or failures caused by circumstances beyond our reasonable control, including internet outages, third-party service failures, natural disasters, or government action.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Both parties agree to attempt good-faith resolution before pursuing formal proceedings.

17. Changes to These Terms

We may update these Terms at any time. For material changes, we will give at least 14 days' notice via email or a prominent notice on the Service. Continued use after the effective date constitutes acceptance. If you do not accept the updated Terms, you may close your account without penalty.

18. Contact

Leadlinka Ltd (Company No. 17145936)
Registered in England and Wales
General: hello@leadlinka.co.uk
Billing: billing@leadlinka.co.uk
Legal / Data: privacy@leadlinka.co.uk